Contact us
Questions about your account, credits, a payment or a video? Email us and we will help. We usually reply within 2 business days.
What to include
- The email address of your Flux3Max account (the Google account you sign in with).
- For a problem with a video: the date and time you started it, and what went wrong.
- For a payment: the date and amount of the charge.
Failed videos are never charged, and the held credits come back automatically. For refunds, see the Refund Policy.